Сообщений в теме: 6

[3by400]

We are using the JBZoo Search list module and we've found that when a zoo item has multiple values selected for a mutli-select field, the search list module is only recognizing the first selection from that field. This is causing a big issue as the module item counts are not correct and the correct elements are not showing in the search list module because of this.

 

See screenshot attached.

Прикрепленные изображения

• 

[3by400]

Is there any support available?

[SmetDenis]

Hi,

 

I'm so sorry for may late answer. It was vocation.

Can you give me access to FTP and Joomla CP please.

 

I try to do something today.

 

Thanks.

[3by400]

Thank you. I've sent the requested information via private message. 

[SmetDenis]

Hi,

 

It seems that works correctly.

One selected value doesn't depend each other.

 

 

Try to use this options

 

So module list of values don't depend from currecnt selected value or carent category.

[3by400]

But that just results in all elements showing, not only those that remain in the listing. My client doesn't want that. We specifically chose your module because it had the dependency feature.  We want the filter module to reduce the elements in the filter as selections are made, and to only show elements that apply to the viewed category.

 

I've added the Printer Exclusive field back in. You'll notice if you use this field the correct values and elements are not shown.

 

Take for instance ... swap the settings back so the dependencies are active. Filter for Printer Exclusive - URP. This template that is shown - "12" Jacket 4panel 2tube pockets with .25" Spine" - has two Printer exclusive values but those are not represented in the filter. Also, the Panel field doesn't show in the filter and it should.

 

We need the features of the module to work, not to simply disable them.

Сообщение отредактировал 3by400: 17 March 2017 - 20:28

[SmetDenis]

Sorry,

 

 

Sorry, ZOO database stores element values in such way that we can not select them with all possible variations.

Only simple selects. I think this is really a difficult issue and we depend on ZOO architecture.