Сообщений в теме: 12

[tkdas]

I am getting the below error when trying to export data:    Notice Error create report (Unable to write to file /home/<mypath>/public_html/tmp/jbzoo-export/items_card.csv.)

 

My chmod permissions for the folder are as below: 

 

drwxr-xr-x 2 <mydomain> <mydomain> 4096 Dec  6 00:47 jbzoo-export

 

 

I have added the below to .htaccess: 

 

php_value max_input_vars 9000
php_value suhosin.post.max_vars 9000
php_value suhosin.request.max_vars 9000

[Kess]

Please, check if the tmp directory is listed as writable in "System" -> "System Information" -> "Directory Permissions":

 

 

 

 

 

Sometimes it's not enough to just know chmod permissions. 

[tkdas]

I checked. 

/public_html/tmp (Temp directory) is writable for mu domain

[Kess]

Can you, please, check the name of the user who runs your website? (apache) and the owner of the tmp folder?

 

Also, just as a temporary test, try to set 777 permissions to tmp folder.

[tkdas]

I did a chmod 777 for tmp:

drwxrwxrwx  3 root         root           4096 Dec  7 21:35 tmp

So I think root is the owner of this folder. Or let me know, how to find out who is the owner? 

 

 

Even then i am getting the same error: 

 

Notice Error create report (Unable to write to file /home/<mypath>/public_html/tmp/jbzoo-export/items_card.csv.)

[Kess]

Please, make a php file with the following contents and execute it:

<?php echo exec('whoami'); ?>

This should display a user who is running your website.

[tkdas]

When I run the above command it returns apache. 

Is that right or wrong. 

I am still getting the same error. 

I know it is a permission issue but not sure which permissions to resolve. Kindly guide. 

[tkdas]

hi kess kindly advise.

[Kess]

Hello,

 

Let's try to temporary change the owner of tmp folder to "apache" and see how it works after that. I think you can make it using chown.

 

Also, please, make a JBZoo system report and send it to me. You can create a report by going to the "cog-wheel" tab -> "JBZoo Admin":

 

[tkdas]

I changed the owner to apache with chown for both tmp and jbzoo-export

Restarted apache. 

I still get the same error. Output of Check requirements is as below: 

Zoo Requirements If any of the items below are highlighted in red, you should try to correct them. Failure to do so could lead to your ZOO installation not functioning correctly.