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Cannot Create New JBZoo App Instance

urgent

Сообщений в теме: 5

#1 B3P0

B3P0

Отправлено 20 August 2015 - 03:02

When I try to create a new JBZoo app instance and press "save" the app takes me to Joomla admin control panel.  No new app is created.  No error is posted.

 

Also, when trying to make changes to existing JBZoo app config settings the same thing happens.  No errors, just redirects to //administrator/index.php and no changes are accepted.

 

All other ZOO features work perfectly.  I can create any standard ZOO app instance, just not JBZoo app instances.

 

I can share admin login info if you need.  I have attached a JBZoo system report.

 

Please, someone from support contact me.  This is urgent.

 

Thank you for your time.

 

Sincerely,

 

BenПрикрепленный файл  jbzoo-system-report-1440035803.zip   14.78К   56 Количество загрузок:


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#2 SmetDenis

SmetDenis

Отправлено 20 August 2015 - 05:20

Hello,

Try to increase value of max_input_vars in your php.ini file.
For example, you can do it via ".htaccess" file
http://stackoverflow...d-in-php-5-2-17
https://www.a2hostin...n-htaccess-file

I think that problem can happen because config form which has a lot of options (most of them in ACL tab).
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JBZoo v4.0 и новый чудный мир Open Source GPL
Отключайте проверку лицензий как можно скорее!



— Есть два типа людей: Кто еще не делает бекапы и кто уже делает бекапы.


#3 B3P0

B3P0

Отправлено 20 August 2015 - 15:38

I have max_input_vars set to 6000 in .user.ini - No change.

Also, I have a separate Joomla site running JBzoo in a /DEV subdirectory (on the same server) and it works fine.

 

Also, New creation of standard Zoo app instances works fine,  Only JBzoo new app instance fails.  And JBzoo config.

 

If you have any other suggestions or would like to take a look at what's happening I will greatly appreciate it.

 

Let me know, thanks!


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#4 SmetDenis

SmetDenis

Отправлено 20 August 2015 - 16:04

Hello,

Can you give me temporary ftp access and control panel of Joomla ?
Unfortunately, I can't see your website's code and error log. So I can't suggest you anything.

Thanks and best regards,
Denis Smetannikov.
  • 0
JBZoo v4.0 и новый чудный мир Open Source GPL
Отключайте проверку лицензий как можно скорее!



— Есть два типа людей: Кто еще не делает бекапы и кто уже делает бекапы.


#5 B3P0

B3P0

Отправлено 20 August 2015 - 17:02

Hello

 

You should have received Joomla admin account notification (via email sent to support@jbzoo.com) and I sent FTP login info to you via forum message.

 

Let me know if you did not receive.  Thanks!!


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#6 B3P0

B3P0

Отправлено 20 August 2015 - 17:07

Also - Important!

The site that has the error is at:

https://www.hartwige...m/Hartwig/HOME/

 

Please do not do anything to sites located in https://www.hartwige...it.com/Hartwig/DEV/ or https://www.hartwige...it.com/Hartwig/MAIN/

 

Thanks again!!


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