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Problem licensing file


Сообщений в теме: 8

#1 soundavman

soundavman

Отправлено 01 September 2015 - 15:24

Hi there,

I've been working on a site which has worked fine on the test/development site, but I have now moved it to another domain name using Akeeba.

Problem is that I can't seem to license it even though I have spare licenses available.

I also saw on another topic http://forum.jbzoo.c...vation-problem/

I've tried removing the old license which has details of the old domain name. That hasn't worked.

 

The problem is that I can enter my details into the license section, but nothing happens when I click the green 'save' button.

 

Any ideas on how to fix this? It's using the same server, just on a different domain name.

 

Cheers,

Robert.


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#2 SmetDenis

SmetDenis

Отправлено 01 September 2015 - 15:34

Hello,

Can you tell me domain of website and JBZoo version ?

Thanks.
  • 0
JBZoo v4.0 и новый чудный мир Open Source GPL
Отключайте проверку лицензий как можно скорее!



— Есть два типа людей: Кто еще не делает бекапы и кто уже делает бекапы.


#3 soundavman

soundavman

Отправлено 02 September 2015 - 09:19

Hya, the domain is www.cgc-catalogue.com and the version is Joomla: 3.4.3 JBZoo: 2.2.0 Pro (RC rev2595) Zoo: 3.3.7WidgetKit: 1.5.5


Previous test 'domain' is http://mxqsolutions....3.kldemo.co.uk/

Just backed up again and restored it to the new domain and has the same problem.


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#4 SmetDenis

SmetDenis

Отправлено 02 September 2015 - 09:43

Hello,
 
Try to check external connection with our server.
I think it's some hoster restriction, because I don't see any system messages from cgc-catalogue.com

 

 

Create php file, for example "jbzoo-check.php" with content

<?php
echo file_get_contents('http://jbzoo.com/');

 

After that open http://<YOUR_WEBSITE>/jbzoo-check.php
if you see white screen or some PHP error you website can't connect to check login and password.
 
Best regards, Denis

  • 0
JBZoo v4.0 и новый чудный мир Open Source GPL
Отключайте проверку лицензий как можно скорее!



— Есть два типа людей: Кто еще не делает бекапы и кто уже делает бекапы.


#5 soundavman

soundavman

Отправлено 02 September 2015 - 10:04

Ok I've made a file it's at www.cgc-catalogue.com/test.php

Seems to work fine.


  • 0

#6 SmetDenis

SmetDenis

Отправлено 02 September 2015 - 10:16

Hello, 
 
Thanks.
 
But I still cannot see any information in our server log from your website.
Can you give me temporary FTP access via forum private message ?
 
Best regards, Denis.

  • 0
JBZoo v4.0 и новый чудный мир Open Source GPL
Отключайте проверку лицензий как можно скорее!



— Есть два типа людей: Кто еще не делает бекапы и кто уже делает бекапы.


#7 soundavman

soundavman

Отправлено 02 September 2015 - 10:28

Thanks, just sent you a PM with the details.


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#8 SmetDenis

SmetDenis

Отправлено 02 September 2015 - 10:52

I saw your website. Thanks.
And activated it manually.
 
Reason why submit of form didn't work -You are using not last 2.2.x version. Curent version. I recomend you to update it via patch in the JBZoo Clientarea. rev2595 is not compatible with last Joomla 3.4.3
 
 
x2ta_200x0.png
 
English localisation will be comming soon.
Now we are testing new version before stable 2.2.0.
 
Best regards, Denis.

  • 0
JBZoo v4.0 и новый чудный мир Open Source GPL
Отключайте проверку лицензий как можно скорее!



— Есть два типа людей: Кто еще не делает бекапы и кто уже делает бекапы.


#9 soundavman

soundavman

Отправлено 02 September 2015 - 11:04

Many thanks for your help. Appreciated, and I will update it.


  • 0




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